The Pension Review Service commitment to ongoing client satisfaction has been recognised by accreditation to BS EN9001 standard.
At The Pension Review Service we have always endeavored to deliver a service that is of the highest quality and meets clients needs. To deliver that service requires a combination of detailed knowledge of the relevant financial issues, empathy with clients needs and robust processes to deliver the promised levels of service and performance.
Many of our business clients also hold the ISO9001 approvals and understand the benefits but the advantages of approval may be less clear to our private clients. Securing approval ensures our processes and procedures are robust and instills an attitude of continuous improvement throughout the business.
An independent body, in place to check we are managing the business processes appropriately ensures that we can continue to deliver an error free service that maximises value for our clients.